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Large Language Models: Origin-Use-Further Development

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Large language models (LLMs) have made a quantum leap in the field of natural language processing (NLP) over the last five years, both in terms of understanding (natural language understanding, NLU) and generation (natural language generation, NLG) in the development of communication with computers. With ChatGPT, the general public has also become aware of this. The possible uses in companies are beginning to become more and more relevant. A small series of articles will describe the emergence, integration possibilities in processes and effects of LLMs. In this article, the history of the development of LLMs up to their current status will be outlined, with the aim of presenting strengths, weaknesses and manifestations in the next article on this basis.

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The art of cooperation

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More and more companies are entering into partnerships to achieve benefits such as cost reduction, standardization, flexibility and increased quality. Such relationships are essential in order to remain competitive in a complex world. Nevertheless, numerous examples show that failures with far-reaching consequences can also occur. This blog post shows the factors that make partnerships successful and the norms that need to be met.

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All, Ecosystems, News, Nicht kategorisiert, Regulations

Study: Digitalization in Procurement Management

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The digital revolution has reached the business world, and procurement management is no exception. The latest study by the Business Engineering Institute St. Gallen, “Digitalization in Procurement Management”, sheds light on how profoundly digitalization is changing this area. This blog post summarizes the key findings of the study to shed light on the opportunities and challenges that digital transformation brings for companies.

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Positioning opportunities for banks in the context of digital assets    – A market observation

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At the beginning of January 2024, the Security and Exchange Commission (SEC) in New York approved the first Bitcoin spot ETFs for trading and distribution in the USA. The approval of ETFs in the US further contributes to the availability of digital assets on the broader investor market. Financial institutions can therefore increasingly assume that the demand for digital assets will change. How have banks in Switzerland positioned themselves in the context of digital assets and what are the advantages and disadvantages of each positioning? Based on observations and interactions in the Swiss market, these are categorized in this blog post.

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Are our jobs at risk?

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The first part of this blog series described different ways in which AI can affect individual professions. To analyze the impact of AI on the Swiss economic sector, a comprehensive qualitative and quantitative study on the exposure of individual professions to AI was conducted using a task-based view. The second part of this article series summarizes the results of this study and presents implications for policy and management.

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All, Data, Digitization, Ecosystems, News, Nicht kategorisiert, technologies

The Capability Compass

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Digital transformation presents organizations with the challenge of developing an adaptive culture and harmonizing traditional business practices with digital offerings, whereby a comprehensive willingness to change and learn as well as a holistic approach to corporate management are crucial for an efficient transformation.
The following blog post presents a possible approach to analyzing a holistic transformation. The Capability Compass.

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Recommended role profiles in the context of open banking for Swiss banking groups

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The third and final part of this series of blog posts examines the suitability of strategic role profiles in the context of open banking (individualist, producer, distributor, and platform) for Swiss banking groups. The article illuminates that the size, business environment and geographical focus of the individual financial institutions have a significant influence on the choice of a suitable open banking strategy. It also presents business models of the future and analyses how big banks, cantonal and regional banks and private banks could position themselves with their service offering in the future.

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Blog post Governance mechanisms in the context of platforms and business ecosystems

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Less than 15% of business ecosystems are successful in the long term – the main reason for failure is weaknesses in the governance model. It is therefore time to question which governance mechanisms are fundamentally available for business ecosystems and whether there are any application examples (successful or failed). The following blog post looks at a possible catalog of incentive and control mechanisms for business ecosystems.

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Strategic Role Profiles in the Context of Open Banking for Swiss Banks

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In the context of Open Banking, four different role profiles can be distinguished that banks can assume: Individualist, Producer, Distributor and Platform. The role profiles are differentiated with regard to the distribution and creation of services and allow banks to put together a tailored, new business model in the individual banking areas. In the second part of this three-part blog post series, the individual role profiles will be described in detail and their impact on a bank’s business model will be illustrated.

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Implications of Open Banking for the Business Model of Banks 

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In order to implement Open Banking, the European Union has been pursuing a regulatory-driven approach with PSD2 since 2018. In contrast, Switzerland is currently one of the few countries like the United States, Argentina, South Africa, and China to pursue a market-driven approach. However, last December, the Swiss Federal Council addressed Swiss financial institutions with a clear message and wants to accelerate developments around Open Banking. The first part of this three-part blog post series presents the impact of Open Banking on the business model of Swiss universal banks.

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This was the Open Banking Summit 2023

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After the successful Summit 2022, the doors opened again on August 24th at Google in Zurich for this year’s Open Banking Summit 2023. With over 100 participants and top-class speakers, the OpenBankingProject once again proved to be one of the enterprise networks in the context of Open Banking. This blog post summarizes the content of the Open Banking Summit 2023.

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Research Area Distributed Ledger Technology

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The Competence Center Ecosystems of the Business Engineering Institute St. Gallen develops solutions for relevant problems from practice. In the context of this blog post, the overall research goal of the re-search area Distributed Ledger Technology (DLT) is presented. This research goal is to develop a frame-work that demonstrates and supports the methodological approach of DLT implementations to enable companies to adequately address relevant requirements of the implementation process of a DLT.

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Research Area Business Ecosystems: Presentation of the current research project: Conceptualizing the accumulation of value (value capture) through a framework

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Within the Competence Center Ecosystems of the Business Engineering Institute St. Gallen we develop solutions for relevant problems from practice. For this purpose, we use scientific methods within the framework of a consortium research project. This paper gives an insight into the current research project in the research area Busi-ness Ecosystems. Here, a framework for conceptualizing the accumulation of value (value capture) is developed.

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The potential and development of data spaces

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Today, companies and individuals alike generate, process and use an immense amount of data, which, according to estimates, will continue to grow worldwide from 64.2 zettabytes in 2020 to an estimated 180 zettabytes in 2025. However, then as now, the global data economy is dominated by individual companies, the so-called BigTechs such as Alphabet, Meta, Amazon and Microsoft. One way to realize data exchange and use apart from the monopolistic BigTechs is based on the concept of trusted data spaces. But what exactly are data spaces and how do they work? This blog post addresses this question and shows a possible target picture for data spaces in Switzerland from the Business Engineering Institute St. Gallen.

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Trends, trends, trends – nothing is as constant as change

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The world is shaped by various trends, first and foremost megatrends. Megatrends describe complex dynamics of change that shape society for more than ten years. They can be used to make the complexity of change more understandable. Megatrends affect all levels of society and thus influence companies, institutions and individuals. It is essential for companies to analyze the opportunities & risks associated with the trends at an early stage. This blog post presents the selected megatrends of health and sustainability as well as the associated macro and micro trends.

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Tokenization – Potentials, Challenges and Use Cases in the Environment of the Financial Industry – Part 2

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Tokens describe digital representations of rights and obligations associated with valuable assets. For financial institutions, tokenization of value offers promising use cases starting with direct investment in SMEs, access to emotional assets, and expanding their own service delivery to customers. These use cases demonstrate that the use of blockchain technology to map tokenized value can open up new investment opportunities for customers, increase customer loyalty, or jointly exploit additional opportunities.

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Leadership in Swiss Banks

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How are leadership styles developing in Swiss banks – basically, Lewin’s traditional leadership styles such as authoritarian/patriarchal, cooperative, etc. are well known. Nowadays, a distinction can also be made between transactional and transformational leadership. This article explains how these leadership styles differ from each other and why the leadership styles in banks are changing towards agile organizational forms.

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Microsoft Copilot – A First Look at the Workday of the Future?

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Microsoft 365 has around 350 million paying users worldwide who use the Office Suite every day to create presentations, analyze data or collaborate in teams. Most of this daily work is done manually, as automation is not possible for all users due to a lack of knowledge. But it is exactly this challenge that Microsoft wants to solve with the introduction of Microsoft 365 Copilot. In this blog post, the function as well as the application possibilities of the Copilot are presented and fundamental implications of the collaboration between humans and arti-ficial intelligence in the everyday work of the future are shown.

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Asymmetric cryptography and digital signatures – Part 2

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The first part of this blog series introduced the concept of symmetric cryptography, which can en-sure the confidentiality of data to be exchanged. Symmetric cryptography is based on the funda-mental assumption that the key used, which is to be kept secret, must be transmitted between the communication partners via a secure channel, since otherwise third parties with knowledge of the key can access the ciphertext. Accordingly, with the help of symmetric cryptography, the problem of secret message transmission is reduced to secret key transmission only. To get around this prob-lem, this second part of the blog series presents an introduction to the concept of asymmetric cryp-tography.

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Trend Impact Radar 2023: New Trends for the Financial Industry – Part 2

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The Competence Center Ecosystems regularly identifies and analyzes the most important trends impacting financial institutions and financial-related service providers. In doing so, we address the development of megatrends, macrotrends and microtrends as well as their impact on the financial industry. As a follow-up to our last blog, which focused on the megatrends and macrotrends we identified as newly relevant to the financial industry in our last internal update, today I would like to present a selection of related microtrends that relate to the topics of data, customer, employees and corporate responsibility.

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Trend Impact Radar 2023: New Trends for the Financial Industry

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The Competence Center Ecosystems regularly identifies and analyzes the most important trends impacting financial institutions and financial-related service providers. In doing so, we address both the development of megatrends, macrotrends and microtrends as well as their impact on the financial industry. Today, I would like to share the four mega and macro trends that we have newly identified as relevant to the financial industry in our latest internal update: Web 3.0, AR & VR / Metaverse, Generation without Borders / Permanent Beta and Standards in Telecommunications.

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Digitization, Ecosystems, Nicht kategorisiert

Applying Reference Models – From Bank Model to Core Banking Radar

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Reference models are, as the name suggests, models that can be used as a reference when creating a company-specific model. In order to show how the use of a reference model can look like, this article describes how the so-called functional model specific to the Core Banking Radar was derived from the bank model, which queries the coverage of functionalities in core banking systems.

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Exemplary Measures & Key Takeaways for Banks in the Context of Launching a Digital Assets Offering

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The first part of this two-part blog post outlined challenges for a bank launching a digital asset offering. As a starting point, a financial institution was outlined which, in a first step, would like to enable wealthy private clients to trade selected digital assets (e.g. Bitcoin and Ethereum) in cooperation with an external partner. In the second part, selected measures are presented, success factors are described and key takeaways for the launch of such an offering are highlighted. The contents are based on experiences from projects and discussions with experts.

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