This was the Open Banking Summit 2024
At the Open banking Summit 2024 with over 150 participants and top-class speakers, the OpenBankingProject.ch once again demonstrated its importance as a vital business network […]
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Everything about data, big data and their opportunities
Data, now what? – Options for Organizations to Create Value from Data
Note: This blog post contains excerpts from the article “ Data Value Creation Matrix — Options for Organizations to Create Value from Data”. Available at: […]
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Properties of LLMs, weak points and improvement measures for the domain adaptation of applications
The transfer of the AI paradigm “Foundation Models” in the language domain leads to Large Language Models (LLMs), which can be used to communicate in natural language and can be used in a variety of ways for different tasks due to their “broad training”. However, this requires adaptations of the models for the specific application domains. In this second part of his blog series, Wilhelm Niehoff presents the three method areas of In Context Learning (ICL), prompt engineering and fine-tuning that are used for this purpose. By addressing and using the LLMs, however, design-related weaknesses such as hallucinations, lack of topicality and expertise in detailed topics occur. In addition to the three method areas, there are “up-to-date” approaches such as DSPy and TextGrad, which aim to relieve the user of the task of constructing prompts. Accordingly, the weaknesses are eliminated by adding further components that are coordinated by LLMs.
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Future Business Models for Wealth Management in Germany and Switzerland
In recent months, the BEI has analyzed the future business models of asset management companies in Germany and Switzerland and has published a study. In the process, interviews were conducted with asset managers and, as a result, recommendations for action and business models of the future were defined. The aim of this study was to understand and explain the current state of the art and potential developments.
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Understanding Bitcoin as a productive asset: Part 2
A Bitcoin-based financial system will necessarily be built in layers. This is because today’s financial system is also multi-layered and recognizes an inherent hierarchy of money-like assets. To properly assess the potential of Bitcoin as a productive asset, it is essential to understand the trade-offs that come with it. In the first part of this two-part blog post, Bitcoin was introduced as a novel monetary asset and the necessity for productive yield generation was discussed so that Bitcoin can take the next step in its evolutionary phase. In the second part, three perspectives on Bitcoin yield products will be evaluated concerning their trustworthiness and the associated risks and trade-offs. Based on these insights, the gold standard of a Bitcoin yield product will be defined and what can be concluded from this for banks and their customers will be explained.
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Workshop series “digital customer proximity”
OpenBankingProject.ch is currently organising a series of workshops on the topic of “digital customer proximity”. Around 40 participants from 30 companies from the financial sector and beyond are examining various target images and use cases on how banks can use concepts such as open banking or embedded finance to position themselves closer to their customers. The aim is to support end customers with digital service access outside of banking and to assist them with banking data, products or services. In this blog post, Stefan Knaus presents the workshop series, the results of the first events to date and the content planned for the future.
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Data strategy in connected business models
From 2019 to 2024, the global volume of digital data generated or replicated annually almost quadrupled – a trend expected to persist (Tenzer, 2024). Technology companies are demonstrating how data is being used to generate revenue that often dwarfs physical assets. Neglecting data can put companies at a significant disad-vantage in the future, leaving them behind data-driven competitors. However, many companies do not utilize the majority of their data and face issues such as data breaches and data silos (DalleMule & Davenport, 2017). The key is to develop and implement data strategies. This blog post presents a categorization for data strategies and their relevance for digital companies and banks in particular.
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What is Bitcoin’s next evolutionary step after the introduction of the Bitcoin ETF – and what do banks need to bear in mind?
Since the launch of Bitcoin spot ETFs in the US in January 2024, Bitcoin has become accessible as an asset to a broad institutional investor base. This marked a significant milestone on its journey as a monetary asset. The next major step in Bitcoin’s development as an investable asset is to unlock yield generation opportunities (similar to dividends on stocks or coupons on bonds). The first part of this two-part blog post introduces Bitcoin as a new type of monetary asset and the need for productive use of Bitcoin and analyses how initial approaches in this area led to the 2022 crypto credit crisis.
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The journey from open banking to embedded finance to contextual banking and the future role of banks
If you look at today’s bank customers, they are always digitally active in their respective living environments. McMakler provides an example of positioning in customers’ living environments. If people search for design ideas for self-built furniture on Pinterest, for example, McMakler displays real estate offers that match their known living preferences. This happens in the context of a cooperation between McMakler and over 400 banks. Under certain conditions, banks can therefore offer their services in the respective living environments of their customers. However, this option is only one alternative as to how banks or individual banking divisions can position themselves strategically. In Stefan Knaus’ blog post from October 24, 2023, we presented four different strategic role profiles in the context of open banking. Now we would like to take a look at current market developments and which use cases have driven banks forward. We will also classify the terms “embedded finance” and “contextual banking”, which are frequently used in this context.
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Overview: Data value creation in companies
For a long time, everyone was talking about data. “The world’s most valuable resource is no longer oil, but data” (The Economist, 2017) was the ubiquitous mantra. However, advances in the field of artificial intelligence (AI) are currently dominating the media, driven in particular by generative AI such as ChatGPT, DALL-E and the like, which can create new content such as text, images or speech. These generated data instances are in turn created with the help of technology on the basis of enormous data sets (Touati, 2024). Accordingly, it is becoming increasingly relevant for companies today and in the future to deal with the topic of “data” as the basis for value-adding activities. The Competence Center (CC) Ecosystems of the Business Engineering Institute St.Gallen develops solutions for relevant practical problems and addresses, among other things, the use of data as a key role for business success in dynamic environments. This blog post provides an introduction to the research in the field of data value creation for companies at the CC ecosystems.
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Study: Digitalization in Procurement Management
The digital revolution has reached the business world, and procurement management is no exception. The latest study by the Business Engineering Institute St. Gallen, “Digitalization in Procurement Management”, sheds light on how profoundly digitalization is changing this area. This blog post summarizes the key findings of the study to shed light on the opportunities and challenges that digital transformation brings for companies.
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Are our jobs at risk?
The first part of this blog series described different ways in which AI can affect individual professions. To analyze the impact of AI on the Swiss economic sector, a comprehensive qualitative and quantitative study on the exposure of individual professions to AI was conducted using a task-based view. The second part of this article series summarizes the results of this study and presents implications for policy and management.
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Research Area Business Ecosystems
As part of his research in the field of business ecosystems, Dennis Vetterling repeat-edly comes into contact with organizations that use the concept of ecosystems for their own purposes. In his work, two perspectives on ecosystems have emerged: a “company-centric” and a “customer-centric” perspective. In this article, Dennis Vetter-ling gives an insight into these two perspectives and an indication of how organiza-tions can use a combination of both in the context of a strategic analysis.
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Strategic Role Profiles in the Context of Open Banking for Swiss Banks
In the context of Open Banking, four different role profiles can be distinguished that banks can assume: Individualist, Producer, Distributor and Platform. The role profiles are differentiated with regard to the distribution and creation of services and allow banks to put together a tailored, new business model in the individual banking areas. In the second part of this three-part blog post series, the individual role profiles will be described in detail and their impact on a bank’s business model will be illustrated.
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Study results analyzing the needs of Swiss individuals for trusted data spaces
To harness the potential of data to better target societal and economic needs and foster innovation, the Swiss federal administration is promoting the development and operation of trusted data spaces for its citizens. In order to identify the needs of the individuals of Switzerland in terms of data spaces and thus to involve the population in the process of developing trusted data spaces, the Business Engineering Institute St. Gallen has developed a study in collaboration with the University of Lausanne. The following is a brief summary of the results of the study.
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Implications of Open Banking for the Business Model of Banks
In order to implement Open Banking, the European Union has been pursuing a regulatory-driven approach with PSD2 since 2018. In contrast, Switzerland is currently one of the few countries like the United States, Argentina, South Africa, and China to pursue a market-driven approach. However, last December, the Swiss Federal Council addressed Swiss financial institutions with a clear message and wants to accelerate developments around Open Banking. The first part of this three-part blog post series presents the impact of Open Banking on the business model of Swiss universal banks.
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This was the Open Banking Summit 2023
After the successful Summit 2022, the doors opened again on August 24th at Google in Zurich for this year’s Open Banking Summit 2023. With over 100 participants and top-class speakers, the OpenBankingProject once again proved to be one of the enterprise networks in the context of Open Banking. This blog post summarizes the content of the Open Banking Summit 2023.
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Research Area Distributed Ledger Technology
The Competence Center Ecosystems of the Business Engineering Institute St. Gallen develops solutions for relevant problems from practice. In the context of this blog post, the overall research goal of the re-search area Distributed Ledger Technology (DLT) is presented. This research goal is to develop a frame-work that demonstrates and supports the methodological approach of DLT implementations to enable companies to adequately address relevant requirements of the implementation process of a DLT.
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The potential and development of data spaces
Today, companies and individuals alike generate, process and use an immense amount of data, which, according to estimates, will continue to grow worldwide from 64.2 zettabytes in 2020 to an estimated 180 zettabytes in 2025. However, then as now, the global data economy is dominated by individual companies, the so-called BigTechs such as Alphabet, Meta, Amazon and Microsoft. One way to realize data exchange and use apart from the monopolistic BigTechs is based on the concept of trusted data spaces. But what exactly are data spaces and how do they work? This blog post addresses this question and shows a possible target picture for data spaces in Switzerland from the Business Engineering Institute St. Gallen.
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Tokenization – Potentials, Challenges and Use Cases in the Environment of the Financial Industry – Part 2
Tokens describe digital representations of rights and obligations associated with valuable assets. For financial institutions, tokenization of value offers promising use cases starting with direct investment in SMEs, access to emotional assets, and expanding their own service delivery to customers. These use cases demonstrate that the use of blockchain technology to map tokenized value can open up new investment opportunities for customers, increase customer loyalty, or jointly exploit additional opportunities.
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Leadership in Swiss Banks
How are leadership styles developing in Swiss banks – basically, Lewin’s traditional leadership styles such as authoritarian/patriarchal, cooperative, etc. are well known. Nowadays, a distinction can also be made between transactional and transformational leadership. This article explains how these leadership styles differ from each other and why the leadership styles in banks are changing towards agile organizational forms.
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Development of core banking systems in Switzerland
In 2017/2018, the Core Banking Radar examined the eight most relevant core banking systems for Switzerland using a comprehensive methodology. In 2022/2023, the interviews with representatives of these established systems in Switzerland were repeated in order to find out how the systems have developed. This blog post highlights the four overarching activities that core banking systems have been engaged in over the past few years.
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Basics of cryptography and symmetric encryption
As the volume of data exchanged increases, aspects for ensuring data security such as ensuring integrity, availability and also confidentiality are becoming increasingly important. Such require-ments can be provided by cryptographic methods. In this blog post, the basics of cryptography are presented and explained using the concept of symmetric cryptography.
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Selected Challenges & Success Factors for Banks in the Context of Launching a Digital Assets Offering
Various banks have opened up more to the topic of digital assets in recent months and are actively driving forward concept and implementation projects for a digital asset offering or are already offering one. For a successful launch, various fields of action need to be addressed. The basis for the conception, operational implementation and launch of a digital asset offering is to ensure the relevant expertise in the appropriate depth and breadth both in the project team and in the specialist departments involved during the conception and implementation phase, the leap from a project-oriented way of working (Change the Bank, CtB) to operation (Run the Bank, RtB), and anchoring in the corporate culture.
This blog post will outline selected challenges in these three areas of action, present exemplary measures, describe success factors, and highlight key takeaways.
Need for Change – Challenges for Companies in Using Distributed Ledger Technologies
Digital products and services are not only changing the everyday life of individuals or society. The new technologies on which they are based can also lead to changes in operational IT in a wide range of business areas, especially in service companies. The distributed ledger technology, a new form of a distributed database, which ensures the integrity of all types of transactions without a central authority, is one such technology. Besides the question, in which areas it can be used, companies therefore also have to ask what internal impact can be expected when using this technology.
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