Author: Dennis Vetterling

Dennis has been working in the financial industry since 2011 and, after completing his training as a banker, has held various roles within one of Germany's largest regional credit institutions. He was able to gain in-depth experience in the banking business through his positions in sales management and private banking. Most recently, he supported management as a consultant in strategy development. Dennis initially supplemented his practical experience in banking by studying business administration at the Bonn-Rhein-Sieg University of Applied Sciences in Sankt Augustin and Keele University (UK). Furthermore, he was also able to gain initial experience in a consulting boutique for the financial industry as part of his studies. In 2020, he completed his Master in Management (M.Sc.) at the HHL Leipzig Graduate School of Management with a focus on strategy and finance. As part of his thesis, he analyzed the success factors for platform-based business models in the banking sector in Germany. Since May 2021, Dennis has been supporting CC Ecosystems as a PhD student in the area of business ecosystems. His research focuses on value accumulation for individual players as well as on pricing and governance systematics.

Service Design in Business Ecosystems: How you can use the service blueprint in the context of business ecosystems and the relation to my research.

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As part of his research at the Competence Center Ecosystems, Dennis Vetterling is developing artefacts for the conceptualization of value capture for organizations in business ecosystems. The objective is to provide managers with the basis for in-formed decisions in the context of value capture in business ecosystems. In this blog post, he introduces the service blueprint as a modeling framework for handling the topic of business ecosystems in his research and provides further thought fragments for their analysis.

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Research Area Business Ecosystems

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As part of his research in the field of business ecosystems, Dennis Vetterling repeat-edly comes into contact with organizations that use the concept of ecosystems for their own purposes. In his work, two perspectives on ecosystems have emerged: a “company-centric” and a “customer-centric” perspective. In this article, Dennis Vetter-ling gives an insight into these two perspectives and an indication of how organiza-tions can use a combination of both in the context of a strategic analysis.

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Research Area Business Ecosystems: Presentation of the current research project: Conceptualizing the accumulation of value (value capture) through a framework

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Within the Competence Center Ecosystems of the Business Engineering Institute St. Gallen we develop solutions for relevant problems from practice. For this purpose, we use scientific methods within the framework of a consortium research project. This paper gives an insight into the current research project in the research area Busi-ness Ecosystems. Here, a framework for conceptualizing the accumulation of value (value capture) is developed.

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Business Ecosystems – Overrated or a real opportunity for financial services providers?

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A few years ago, the topic of “business ecosystems” seemed to be the panacea for financial services institutions – everything “HAD” to be or become an ecosystem. Now, the yield curve is turning and earnings from maturity transformation are bubbling up again. So, all over with the “ecosystem”? In addition to answering this question, this blog post highlights aspects to be considered by organizations to successfully leverage the Business Ecosystems phenomenon.

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How Does It Benefit Us to View Business Ecosystems as Complex Adaptive Systems?

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Our longterm goal at CC Ecosystems is to assess ecosystem processes and their impacts in a valid way that can be quantified and measured. To do this, however, we first need a suitable analytical framework: We need to delimit our object of study in such a way that its complexity is reduced to a manageable level, but at the same time no relevant features of an ecosystem are excluded from the study. Natural sciences use the theory of complex adaptive systems (CAS) to study systems that consist of interconnected elements and have adaptive capabilities in the form of adaptation and learning. In order to find out whether an ecosystem can really be considered as a CAS, we provide a comparison of the definitions and the derived properties of an ecosystem and the CAS.

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Beyond Banking: How Continuous Integration & Continuous Deployment (CI/CD) Accelerates Customer Value Creation in the Financial Services Industry

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Software is eating the world. The production of high-quality software solutions is increasingly becoming a decisive competitive factor for companies that operate in the environment of digital technologies. Particularly in a highly regulated market, such as the financial market, very special challenges apply to the companies involved in software development. One financial services provider that has been successfully using this approach for three years now is Commerzbank, and as part of a project, we had the opportunity to explore the topic of CI/CD with them in general and their experiences and learnings in particular. The result is the “CI/CD White Paper”.

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Towards an Application-Oriented Understanding of Business Ecosystems in a Management Context

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The term “business ecosystems” is not only a term used by the Competence Center Ecosystems of the Business Engineering Institute St. Gallen (CC Ecosystems), but it also attracts a large number of publications in the broader business and academic community. But what does it describe in concrete terms and what basic definition do we refer to when we talk about the development of business models within business ecosystems and the accumulation of “value” among individual actors (value capture)? In what follows, I first provide an overview of various aspects of ecosystem research. Subsequently, the focus will be on the definition of ecosystems as a specific structure of the organization of interaction in a network. Finally, implications for the work in the Competence Center Ecosystems are described.

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Platform Confusion: A Spotlight on the Concept of Platforms and Their Classification in the Context of Business Ecosystems

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A platform, sure, that’s something you can build other things on. I’m sure we all remember the “Lego plates”, which provided the basis for giving free rein to one’s imagination and indulging in architectural test projects. In economics and science, it is unfortunately not as easy to define the platform concept as in the example described above. With this article, we will now try to shed some light on platform definitions. In addition, we will shed light on the core value driver – network effects – and establish the concept’s connection to business ecosystems.

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Money – What Is It Anyway?

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What is money anyway? Sure, it’s something we pay with, and according to the International Monetary Fund, something modern economies couldn’t function without. In today’s blog post, we’ll dig a little deeper into the meaning of money and get a broader picture of what it is. The question is, in my view, particularly relevant today, when new constructs such as cryptocurrencies, which diverge from what is generally considered money, such as the euro, Swiss franc or US dollar, are sometimes considered “money”.

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Success Factors for Business Ecosystems – An Analysis for the Banking Market Germany from the Orchestrator’s Perspective

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The concept of business ecosystems has become established in the context of corporate operations in recent years. Business ecosystems seem to provide a particularly advantageous foundation in times of uncertainty and diverse customer needs. Often, companies that orchestrate value creation among the different actors are considered to play a prominent role when it comes to enabling business ecosystems. The question, however, is what factors are necessary for an orchestrator to be able to build a business ecosystem business model. In the following, I provide insight into the results my master’s thesis, which identifies such factors from an orchestrator’s perspective.

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